Customer service

Payment options

You can choose from the following payment options:

Bank TransferiDeal

Sofortbanking

Mistercash

PayPal

Maestro

MasterCard

Visa

Cash on delivery ( €20,00 extra cost)

Returns

You have a cooling off period of 14 days to return the product without reason commencing on the date of receipt of the product. The product can only be unused and, if possible, be returned in original packaging.

For returning the order the return costs at your expense.

We will credit the amount within 14 days.

You can submit your return through the return page.

The fabric baron shall reimburse all payments the consumer, including any delivery costs incurred by The fabric baron will be charged for returned product, immediately but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the fabric baron offers to collect the product itself, he may wait to return until he has received the product or the consumer demonstrates that he has returned the product, whichever is the earlier. The entrepreneur uses the same means of payment used by the customer for reimbursement unless the consumer agrees to a different method. The repayment is free of charge for consumers.

Complaints
It it unfortunate if you have a complaint about the service as you experienced it.
Nevertheless, we kindly ask you to pass on your complaint through e-mail to the department of customer service.

Our customer contact employees will review the complaint and attempt to everyone's satisfaction to resolve the complaint.